Payment Schedule*

• At time of reservation: 10% deposit

• 90 days prior to departure: Remaining balance

• *Prices are listed in US dollars and all payments must be made in US dollars by credit card, or funds transfer.

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Pricing

Prices are per person based on double occupancy and do not include airfare. A full list of what is included and not included in the base trip cost is noted in the trip’s itinerary. Prices are subject to change according to currency fluctuations. We do everything we can to keep our prices the same as published.

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Cancellation and Transfer Policy

If it becomes necessary for you to cancel, the following fees will apply, calculated from the date we receive a written cancellation notice, which can be sent by email.

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Cancellation Fee Schedule

• Up to 90 days prior to departure: No charge!

• 61-89 days prior to departure: 25% of trip cost

• 46-60 days prior to departure: 50% of trip cost

• 45 days or less: 100% of trip cost

• Cancellation and Transfer Fees apply to the entire Trip Cost, including the base trip cost and any additional costs.

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Cancelled Trips

Natural Ape Ecotravel reserves the right to cancel any trip prior to departure due to unforeseen circumstances that would impede the trip. In such a case, a full refund of trip payments is given (excluding flights and additional costs not covered by the trip), except in those instances such as force majeure or epidemics where prepaid deposits or irrevocable commitments cannot be returned or reversed. If a trip is canceled due to force majeure (unavoidable catastrophes including epidemics, war, labor strikes, wildfires, earthquakes, flooding, a major world event adversely affecting international travel patterns, etc.) Natural Ape Ecotravel will provide a travel credit or refund the portion of the trip cost that is recoverable after using good faith efforts to recover payments already advanced to suppliers (hotels, transportation companies, etc.) as promptly as possible. However, Natural Ape Ecotravel does not guarantee recovery of any or all of the advance payments made, and our use of good faith efforts to recover these payments will not include the institution of any legal proceedings in foreign jurisdictions. Natural Ape ecotravel is not responsible for expenses incurred by trip members in preparing for a canceled trip (e.g., non-refundable purchase of air tickets, visa fees, vaccinations, equipment, etc.) or for any additional arrangements should the trip member depart prior to the scheduled group departure date.

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Single Supplements

Participants who request single accommodations (subject to availability) will be subject to a supplement fee.

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Travel Protection Plan

Natural Ape Ecotravel recommends that you purchase travel insurance to help protect yourself and your travel costs against unforeseen circumstances. Here are some suggested travel plans.

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Trip Choice and Activity Level

Trip participants are responsible for selecting a trip appropriate for their abilities and interests. In order to assist travelers, we include details of trip expectations and physical ability levels in our itinerary. Trip members are responsible for preparing for the trip by reading our itinerary and any other documentation provided to ensure an understanding of the physical requirements of the trip. We are available to discuss the fitness level and travel conditions of the trip with you. Natural Ape Ecotravel reserves the right, in its sole discretion, to prohibit a trip member from joining or continuing a trip if, in our opinion, the participant is determined to be incapable of meeting the rigors and requirements of participating in the tour activities or if the participant is deemed unfit for group travel. 

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Limitation of Liability

Natural Ape Ecotravel is not liable for any direct, indirect, consequential, or incidental damage, injury, death, loss, accident, delay, inconvenience or irregularity of any kind that may be occasioned by reason of any act or omission beyond its control, including without limitation any willful or negligent act, failure to act, breach of contract or violation of local law or regulation of any third party such as an airline, train, hotel, bus, taxi, van, yacht or vessel, local ground handler or guide.

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Natural Ape Ecotravel is not responsible for any loss, injury, death or inconvenience due to delay or change in schedule, overbooking of accommodation, default of any third party, attacks by or bites from wild or domestic animals, pests or insects, epidemics or the threat thereof, sickness, the lack of appropriate medical care and/or evacuation to same, if necessary, weather, strikes, acts of government, lost or misplaced luggage, acts of terrorism or the threat thereof, force majeure, war, quarantine, criminal activity, or any other cause beyond its control.

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Natural Ape Ecotravel reserves the right to refuse as a trip participant, or remove, at his or her own expense and without any refund, from a trip, any person it judges to be incapable of meeting the rigors and requirements of participating in the activities, or who it determines detracts from the enjoyment of the trip by others. I agree to follow all written and verbal rules of safety or otherwise presented to me by One HealthTravel, the trip leaders, or the local ground handler. One Health Travel reserves the right to make route, hotel, itinerary, leader changes and trip modifications as required or desirable to improve the trip quality and/or to accommodate the comfort and well-being of guests.

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COVID-19

Due to the ongoing COVID-19 pandemic, Natural Ape Ecotravel requires that all participants fully cooperate by adhering to local regulations—including wearing a face covering when asked to do so. and unforeseen problems including but not limited to, changes of regulations by governments, including new border crossing restrictions, as well as many other factors such as possible restaurant closures, or changes in hours of operation. It is also understood that someone on the trip should contract COVID-19, whether or not they are symptomatic, affected people may be required to quarantine locally. 

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Other

Natural Ape Ecotravel is not liable for (a) expenses such as additional hotel nights and meals not specified in the individual trip itineraries; (b) expenses due to the delay of a trip for any reason (e.g., bad weather, trip conditions, sickness, etc.); (c) expenses incurred in recovering lost luggage or belongings left behind on a trip.

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Photography: Natural Ape Ecotravel reserves the right to take photographic or video clips of any of our trips, and may use any such records for promotional and/or commercial purposes without payment.